MicrowaveControl.com | GE Cafe / GE Profile microwave ovens - touch screen repair service from $89.95
updated October 29, 2018 | critical DIY safety info
APPLIES TO ALL GENERAL ELECTRIC "Touch Screen" Models
This information applies to the General Electric models below (similar to photo):
Or models utilizing the following part numbers:
Symptoms & Repair Costs
If you have other questions, please e-mail me with your specific symptoms and please include your full model number with suffix (from the oven's tag) in your e-mail.
Disassembly & What To Send
First see our disassembly video below but note that your model's grille screws will be on the top front edge of the cover above the grille, not in the grille.
If you have any trouble getting the grille off once the screws are removed as per the video below, slide the hood vent grille to the left about 1/4", then then pull it forward. Be gentle. On some models there are L-shaped clips that fit into a slot to hold bottom of the vent.
Once your controller assembly is removed as per the video, please do not disassemble it further. These are extremely fragile.
Print & read our current repair form for payment info, shipping address, terms, and other details, fill out the form neatly in clear print, include your prepayment, and pack everything in a sturdy box with at least 2" of clearance on all sides (not a thin "shirt" type box) with the open space protected by good cushioning like bubble wrap or packing peanuts.
Please do not use shredded paper or cardboard as packing material.
I would recommend insuring your package for $750 - $1,200 replacement value, depending on the model.
Ordering GE Parts & Accessories
Typical model number tag locations.
On "over the counter" models, look
inside the cooking cavity also.
Other problems or questions?
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